Kofax Q4 Details

As expected, Kofax has posted a strong Q4 for its fiscal 2012. This included 17.2% growth in terms of organic constant currency for applications software-the company's core business. Applications software generated $30.2 million for the quarter and software licensing overall was about 50% of Kofax's overall revenue of $75.3 million. To give you an idea of what positive trend this is, for the fiscal year 2012 (including Q4), software licensing made up just 45% of overall revenue.

Commented CEO Reynolds Bish in a press release, "“Our fourth quarter produced strong results, with software license revenues, service revenues and revenues in all geographic regions, our core capture business and acquired businesses being equal to or greater than our expectations. This allowed us to meet the guidance we had provided and realize record total revenues and Adjusted EBITDA for the fiscal year. In light of our transition from focusing on EBITA to Adjusted EBITDA and for purposes of clarity, during fiscal year 2012 we achieved an EBITA of $42.0 million compared to $40.2 million in fiscal year 2011.”

Good stuff.

For fiscal 2013 Bish is projecting "mid to high single digit total revenue growth on a constant currency basis and an adjusted EBITDA margin of at least that reported in fiscal year 2012."

Two geographic notes:
1. EMEA saw the strongest growth in Q4 with a 53.2% growth in software licenses contributing to $30 million in total revenue.
2. Kofax continues to struggle to gain a foothold in Asia-Pac, generating just $5.4 million in revenue for the quarter - a decline of 27% over fiscal Q4 2011.

For the second half of FY2012, Kofax reported 56% of application software license sales came through channel partners, which is pretty close the mix Bish envisioned when he took over the company.

Kofax released its results on Monday (a holiday here in the States) and its stock share price seemed to dip slightly before recovering today.

A Data Capture Systems Book Review

Yes, Dr. K. Bradley Paxton of ADI (for Advanced Document Imaging) has written a fairly comprehensive book on implementing and maintaining forms processing systems. Paxton spent 32 years at Kodak and is probably best known in our industry for his work encouraging the U.S. Census Bureau to adopt digital imaging technology. He has plenty of experience in our market and it is certainly leveraged in this comprehensive book.

 Here's my complete review of his book on the Amazon page. The title is Handprint Data Capture in Forms Processing: A Systems Approach, but it's really about automating any type of document capture, from OMR to OCR to handprint. Paxton offers plenty of sound advice on how to really make your system hum - and then how to make adjustments to help it keep humming going forward.

As I say in the review, some of the statistical formulas went right over my head, but there is plenty of valuable stuff in there. It's probably the most comprehensive, neutral (meaning non-vendor) piece I've ever read on implementing automated data capture for documents. Can't see how this could not provide an ROI for anyone doing any volume of capture.

Why Sale is Good for Kodak DI

Over the past year, I have more than one conversation with people concerned that Kodak could potentially be using profits from its Document Imaging business to fund its money-losing print ventures. I'm not saying this was happening, as Kodak DI continues to invest in new technology and is even holding a fairly large industry event next month. But, there were clearly concerns that Kodak corporate's money losing ways could eventually drag down DI, which by all accounts was a profitable and growing business.

Here are some facts: In a "public lender presentation" put out by Kodak earlier this year, "document scanners" were listed as one of three core businesses (along with "retail systems solutions" and "digital plates") that generated $214 million in profits in 2011. Kodak also listed four growth businesses, consumer inkjet, digital printing solutions, workflow software and services, and packaging solutions, that combined to lose $415 million in 2011. There were also a number of "manage for cash/value" entities that pretty much broke even in 2011.

Basically, at that time that presentation was published, it appeared Kodak's strategy was to fund the "growth" entities with profits from the "core businesses." Of course, this is not really that attractive a proposition for a business unit like DI, which certainly considers itself a growth business as well. This is one reason why a sale is attractive to DI.

Here's a quote from Dolores Kruchten, who has spent many years in management at Kodak DI, which I thought was pretty telling. “From Kodak DI’s view, it’s business as usual, with the caveat that we are very excited about working with a potential buyer and really being in a position where DI is a core focus of whatever business it ends up being part of going forward.”

As for Kodak corporate, I really don't understand the production print market, so, I guess I really don't understand its strategy. I'll just leave it at that.

Of course, I probably should point out that the bankruptcy and accompanying re-org will likely enable DI to shed some of that onerous pension/retirement obligations that had been a drawback to potential acquirers in the past. This is good for the health of DI as well.

Kodak DI For Sale

Not exactly sure of the strategy behind this, but here's my guess:
1. Document imaging is not printing, so it's not core to Kodak's future direction
2. Kodak is not getting as much money as it hope from the sale of the digital imaging patent portfolio, so they need to raise some additional money to pay off debts
3. Kodak Document Imaging (including the service business) is a healthy, profitable entity that Kodak can get $1 billion? for.

What do you think?

From a press release that was issued today, ".... [Kodak] has initiated sale processes for its market-leading Personalized Imaging and Document Imaging businesses."

Also from the press release: “The initiation of a process to sell the Personalized Imaging and Document Imaging businesses is an important step in our company’s reorganization to focus our business on the commercial markets and enable Kodak to accelerate its momentum toward emergence,” said Antonio M. Perez, Chairman and CEO.

"Kodak said it would move forward as quickly as possible and has targeted completing these transactions in the first half of 2013."

So, who are the potential buyers?

Read more here: http://www.heraldonline.com/2012/08/23/4209859/kodak-takes-next-steps-toward.html#storylink=cpy

Study Exposes the Efficiency of Paper

Yes, I know that sounds counter-intuitive. After all, the tagline to my newsletter is "Business Trends on Converting Paper Processes to Electronic Ones." And, why would we want to go through all the trouble doing that if not to make the processes more efficient. Hold on a minute, and I'll explain.

Here's a quote from a recent IDC white paper commissioned by Ricoh, entitled, It’s Worse than You Think: Poor Document Processes Lead to Significant Business Risk.  Discussing the results of a survey on ineffective document processes, "The least effective processes are also the least paper based. This exposes the myth that simply driving paper out of processes necessarily makes them more efficient."

Basically, I think we all understand the second part - electronifying a bad processes doesn't necessarily improve it, it just codifies it. But, read that first sentence again. It indicates that the paper-based processes are actually more effective than the electronic ones. To me, this could be great marketing material for the document imaging industry. Logistically, it would follow maybe eliminating paper processes is not the most efficient route. Rather, improving them, through strategic capture might be.

Bottom line: In many cases paper processes are more efficient than electronic ones, so why try and replace them? Why not just improve them through document imaging? Does that make sense?

Forrester Capture Report

Has anyone seen this new Forrester Wave report on Multi-Channel Capture? Kofax, which is absolutely the leader, top and to the right with EMC Captiva slightly behind, is making the report available if you register. There is also an AIIM Webinar scheduled for next week.

Anyhow, the report has caused some controversy in the industry. Most obviously, there are only nine vendors ranked, when seriously I think there are about 100 competing in the document capture software space - not to mention the "multi-channel" capture market, which would seem to bring even more ISVs into the mix.

I'll start off by saying that I like the term "multi-channel capture" as a moniker that identifies where the industry is headed. Automating the capture of data from paper documents, while greatly increasing efficiencies, is not enough anymore as paper use declines and new forms of electronic input emerge. I also like Forrester's stressing the analytics is going to become an increasingly important part of this market going forward. I'm not sure they utilizing the same framing of "analytics" that I would, but I think their concepts in this area are strong at least.

On the flip side, ranking only eight vendors seems like a great disservice. I mean they left out clear market leaders like Nuance and ReadSoft, while ranking their competitors like NSi, IteSoft, Brainware, and TIS. Not sure of the rhyme or reason behind the vendor choices although Forrester attempts to link it to customer demand. Some speculation is that Forrester's background is in ECM and not data capture, so maybe their choices were influenced by that. Either way, I think the number of vendors included comes up way short.

I'll have some more details in an upcoming premium issue, but as a word of warning, here's what one ISV (whose company was ranked) said to me regarding the report: "Something like this is supposed to help clear up confusion in the market for end users. This report only adds to it."

Dicom and KLake Partnership Paying Early Dividends

Sounds like Dicom's partnership with KnowledgeLake is off to a good start. Today, the European value-added document imaging distributor "reports a consistently growing demand for products and solutions from KnowledgeLake Inc." [Click for press release.] The companies have been working together for almost a year. It was at last year's Sept. DMS show that Dicom announced it would act as KnowledgeLake's distributor for the EMEA territory.

KnowledgeLake is an ISV that specializes in software for document imaging enabling SharePoint. It has grown its U.S. business primarily through direct sales and a handful of resellers. The EMEA business is being pushed primarily through Dicom's extensive reseller channel. KnowledgeLake had one of the first software products added to the Dicom porfolio in the wake of the distributor's splitting with Kofax.

According to today's press release, "Since September 2011, DICOM was successful in closing a whole series of KnowledgeLake partnership agreements with system integrators in Germany, Switzerland, the UK, Netherlands, Denmark, Nigeria and South Africa and managed to win a significant number of projects throughout EMEA. In addition, DICOM also reports a strong pipeline for the month ahead."

According to Joachim Froning, CEO and co-owner of DICOM, "We have been able to draw to the attention of system integrators and VARs in the ECM- as well as the MS SharePoint and Dynamics space to KnowledgeLake. Amongst already signed partnership agreements are renowned integrators like SP Integration, COI, Data One, Sword, Informed Consulting, Innobit, Intervate, FOXit, iSPartners, Infographic and ProActive, just to name a few."

Thoughts on Parascript/AIIM Forms Processing Study & White Paper

Lot of interesting information in a recent study conducted by AIIM and sponsored by Parascript.

Parascript develops a slew of recognition technology including handprint and cursive recognition. Not surprisingly, a follow-up article written by Parascript's Don Dew highlights some of the shortcomings in adoption of handprint/cursive recognition. According to Dew, "In most organizations, hand-written fields are prevalent on a significant number of forms. 42% of respondents indicated they have hand-written data fields on half or more of their forms. In addition to being prevalent, these hand-written forms are also important to the efficiency of the business process. 40% of respondents say they are quite important; 20% say they play a key role."

 "However, many organizations are not taking advantage of this information. 88% of respondents say they scan forms, but only 32% say they perform text recognition to automatically make that data readily available for use in their organizations. The majority of respondents (55%) report they scan images and manually re-key the data as part of their workflow."

 Of course, this is where Parascript's technology could come in, or, the crowdsourcing data-entry solutions from companies like virtualsolutions and Captricity, which were featured in our last premium issue. Some combination of the two may actually form the most efficient solution.

Another interesting point made in the study is that users cited a multitude of forms as the number one reason that they are not using forms processing technology - in other words, they feel the templates are too hard to set up. This should be interesting news to companies like ITyX, a German artificial intelligence vendor that DIR was recently introduced to.

Anyhow, there is a lot of interesting stuff in this white paper about forms processing adoption, what end users are implementing it for, and why they are not in certain areas.  The bottom line to me seems to be that parochial/departmental management of many forms capture operations prevents users from looking at the top tier capture automation solutions out there. They just don't have the bandwidth to consider the cutting edge technology that is most often included in enterprise capture applications. SaaS/Cloud services may prove to be the way around this.

New Tweets: ReadSoft Hire, DocuWare Move

If you're not following us on Twitter @DIREditor, please do. As I wrote in a recent e-mailer, it's a great way for me to quickly and efficiently distribute links to relevant news stories, like these two the moved today:

• Former Kodak, Kofax, and Cranel sales executive Todd LeVeque has been named director of channel sales at ReadSoft. According to Bob Fresneda, president of ReadSoft North America, LeVeque will be spearheading ReadSoft's recently launched  cloud/SaaS efforts in the U.S.
• DocuWare has moved into a larger U.S. headquarters located at Stewart International Airport in Orange County, New York. The location is not far from DocuWare's former U.S. offices in Newburgh, but, according the press release offers "a new, larger, state-of-the-art office space." With a focus on selling ECM software through MFP dealers DocuWare has experienced an average growth rate of about 20% year over year for the past several years. The German-based company also recently took on some funding, which is being used to help it increase its sales staff and accelerate its growth. 

Visioneer-Xerox renew licensing deal

Scanner vendor Visioneer has renewed its brand licensing agreement with Xerox. First signed in 2003, the agreement" extends Visioneer’s current exclusive rights to develop, market and support the award-winning Xerox DocuMate line of Xerox-branded document scanners."

A relatively unique deal when it was first negotiated, Visioneer's partnership with Xerox has been a key growth driver for the Pleasanton, CA-based scanner vendor's business over the years. Perhaps due to the fact that it is using the Xerox brand, Visioneer has had a tremendous amount of success selling through Xerox sales channels. Here's a quote from an interview with former Visioneer VP of sales Bill Kouzi in 2009:

"The majority of our new sales now come through Xerox. We are now focused primarily on building
our relationships with the Xerox community. This includes focusing on Xerox enterprise accounts. We
are also focused on cultivating the Xerox channel, which includes Xerox Global Imaging, Xerox Global Services, Xerox Peak Resellers, and Xerox’s direct sales force. We have someone focusing on Xerox Canada and our business with Xerox in Latin America has grown tremendously...."'

So, obviously, the extension of the partnership for at least another five years, is an important event for Visioneer.

We first Tweeted about this announcement earlier this morning @DIREditor.

ReadSoft Reports $29 Million Quarter

The numbers for ReadSoft's first full quarter with foxray as part of the business are in. For Q2, the Swedish capture and workflow ISV reported the equivalent of around $29 million in U.S. dollars. This represented 25% overall growth from Q2 2011, 13% of which was organic. ReadSoft's operating profit was down slightly, to approximately $2.5 million.

Said CEO Per Åkerberg in a press release, "Our strong growth takes us back to black figures with regard to our EBITDA result, both for the quarter and the half-year. We are still not where we want to be in terms of results, but we believe that the investments we make in connection with the acquisition of foxray and in new product generations ensure good long-term growth. We have continued to work intensively with the integration of foxray and this is now essentially complete."

ReadSoft showed growth in all three of its major geographical markets, with the non-Nordic European market leading the way, thanks likely to foxray's established business in Germany.

Kofax Hits Q4 Projections; Dratler Back w/ Bish

Big day for Kofax. Couple of important announcements this morning. First, the Irvine-based document capture ISV seems to have hit the fourth-quarter numbers that CEO Reynolds Bish projected after a sluggish third-quarter. When the third-quarter results were announced, Bish had projected at least $69 million in revenue from Kofax's core capture business in fiscal Q4 (ended June 30), which would have represented 5% growth over Q4 2011.

According to the Kofax press release, "The Company ended the fiscal year with record total revenues in the range of $261 to $263 million and expects to report an EBITA of at least the $40.2 million realized during the previous fiscal year, both of which are in line with Company expectations previously communicated to the financial community."

There is a conference call scheduled for this morning. I'm on vacation and haven't had a chance to review the details yet, but, the London investment community seems to approve of the Kofax preliminary report. Kofax shares were up almost 5% in early trading. Of course, that could also be reflective of the news that Kofax has named Howard Dratler as its new EVP of field pperations. Dratler held a similar position at Captiva.

Bish probably would have liked to hire Dratler as his right-hand man when he first took over Kofax. In fact, here is a quote from Bish in our April 4, 2008 issue: “The new EVP position is pretty much identical to the
position I created at Captiva, for which I recruited Howard Dratler who had experience at Veritas. Howard is a very talented guy who did a very effective job. Unfortunately, he is not currently available."

At the time Dratler was occupied as the CEO of Anacomp and Bish hired former HP sales executive Alan Kerr to fill the EVP of field operations role. Kerr enjoyed mixed success, but Kofax seemed to recover more slowly from the 2009 economic downturn than many of its competitors and really didn't have a very strong first three quarters of its fiscal 2012.

Dratler was with Bish when he built Captiva from a company with market cap of less than $10 million to one he was able to sell to EMC for $300 million in a matter of three years. So, the Bish-Dratler combination clearly has a history of success in driving up investor valuation - which was Bish's main charge when he was hired by Kofax, and a goal I'm sure he is still working towards, as by my calculations at least, Kofax's current market cap of around $350 million is about the same as the Kofax (then known as Dicom) market cap when Bish was brought in.This unrealized goal of driving up the value of the company and the recent hire of Dratler would also indicate to me that the rumor circulating about Oracle buying Kofax has no substance behind it.

Psigen Completes Strong Fiscal 2012

Psigen has announced that it achieved 70% growth for its latest fiscal year, ending June 30. According to a press release, "Growth has come from a strong expanding domestic market, and significant growth in Europe and the Asia Pacific Region." Psigen is an Irvine, CA-based ISV that offers a versatile document capture software application.


On the additional strength of some OEM deals, Psigen had reported 90% growth for the six months ended Dec. 2011. Bruce Hensley, president of Psigen, said the new year was off to a good start with a strong July. He cited sales to large companies, including competitive replacements, as helping to drive Psigen's growth.

“In this past year, we brought on a large number of Fortune 500 clients who were looking to enhance their current capture application set and lower their total cost of ownership," said Hensley in a press release.

Kofax Mobile Early Wins

Back in March, at Kofax's annual Transform end user and reseller conference, we told you that the Irvine,CA-based Mobile Capture application was the hottest topic in town. It seems like some of that interest has already turned into business for Kofax, which today announced four Mobile Capture wins in a variety of markets. Three of the wins are with end users, in the areas of service, sales, and healthcare, and the fourth is a Mobile SDK sale to an ISV that will embed the technology in a transportation app for capturing shipping documents.

Said Drew Hyatt, SVP of Mobile Applications at Kofax, " We already have prospective users testing and evaluating Kofax Mobile Capture for mortgage applications, insurance claims, expense management, proof of delivery and accounts payable.”

Last year, while working for Harvey Spencer Associates, Dave Wood had published some fairly aggressive growth numbers for the mobile capture software market. He predicted the market to grow from a couple hundred million dollars in 2012 to more than $3 billion in 2018. Embedding the technology in other mobile apps was one of the key strategies for driving growth.

Canon Announces Print/Scan Mobile Apps

Canon has announced a pair of apps that enable users to scan to and print from their mobile phones and tablets utilizing ImageRunner MFPs. The apps are for the iOS and Blackberry operating systems.

From a press release, "The Canon Direct Print and Scan for Mobile application provides communication between Canon multifunction products (MFP) and an iPhone and iPad, allowing users to perform print and scan functions between the two devices, such as scanning from the MFP to an iOS device or printing from an iOS device to an MFP."


The iOS app is free at iTunes and will work with compatible ImageRunners and Image Runner ADVANCE devices. "Through the app users can remotely manage "scan options from an iOS device (e.g., select paper size selection, select scan resolution, duplex printing, color vs. black and white, select number of prints, collate and more)."


The app for Blackberries is also free and does basically the same things as the iOS app. It does require that users purchase a MEAP application to run on their hardware. (Go figure, a Blackberry app being more inconvenient than an Apple app....market dynamics are hard to change.) Canon seems to have an Android mobile app for scanning and printing photos but not yet for documents. Not sure why Blackberry was ahead of Android in the development cycle. Probably made sense when development started.

DIR on Twitter

Some, I'm totally new to this, so I apologize for anything I do that involves ironing the bumps out if you will, but just Tweeting my first message on Ralph Gammon @DIREditor. Does that give you enough info to find me? Tweet has to do with TIS' partnership with Saperion, announced today.
 
 Twitter seems like a great way to try and update you on some of the cool and interesting press release I get everyday, without have to set up a blog post on them.

Kofax Lands $2 Million Deal

During Kofax's third-quarter financials conference call, CEO Reynolds Bish certainly expressed confidence that the Irvine, CA-based document capture and BPM ISV would rebound strongly in the fourth quarter. A couple of large wins indicate that Bish's predictions may be on target. A little more than a week after announcing a $5 million sale to "an agency of the U.S. government [that] has selected Kofax for a large scale, nationwide capture project," Kofax has followed up by announcing a sale exceeding $2 million to "a top 10 global banking group headquartered in Western Europe."

The deal is an extension of a current Kofax implementation and includes Capture, Transform, and Monitor licenses. In addition to helping Kofax reach Bish's Q4 goal of $69 million in revenue from Kofax's "core capture business," the deal should help boost Kofax's European sales, which have been sluggish as of late.

TIS Scores Singapore Mailroom Deal

Earlier this week, Top Image Systems (TIS) announced it has "won an $855,000 project to deploy eFLOW® Digital Mailroom (DMR) at a public administration in Singapore. The solution will optimize and accelerate processing of all incoming documentation – free text and forms, paper and digital, estimated to reach a volume of tens of millions of documents annually."

According to Alex Toh, VP, Asia-Pac for TIS, the organization is "a long time customer of ours doing traditional big volume scanning and have recently been convinced that our DMR solution can further increase their efficiencies through automation and STP."

According to the press release, "The agency processes, audits and archives the 2-4 million forms and 8-16 million semi-structured and unstructured documents it receives each year, including letters, bills, statements of account, identity cards, etc. The project involves complex indexing and comprehension of unstructured documents written by people with different levels of command of the English language and from every walk of life. The DMR system will achieve document recognition rates of 90% for forms and 30% for semi-structured documents. The system is expected to go live in the first half of 2013."

This is the fourth significant announcement TIS has made in the last month regarding capture software sales. They have also announced a logistics win, a census win, and four significant European wins.

SaaS Features Highlighted in Kofax BPM

Kofax has announced a new version of its TotalAgility BPM software. Kofax is touting TotalAgility 6.0's ability to be deployed through a SaaS (software as a service) model. Kofax added TotalAgility when it acquired Northern Ireland-based ISV Singularity late last year. At the time, Kofax touted the ability of TotalAgility to be run as a SaaS, and the latest version seems to re-enforce that position.

According to the press release, "TotalAgility 6.0 has been also been enhanced to accelerate deployments through an intuitive process design and execution experience. TotalAgility Workspace and TotalAgility Builder are now completely browser-based, making it much easier for users to design, deploy and operate these solutions. Multiple form factors are also now supported, delivering better user experiences to mobile device users."

There is no mention of the introduction with cloud-based capture, which is something Kofax promised would be on the way, as part of TotalAgility - not as a standalone offering.

The SaaS version of TotalAgility runs on Windows Azure.

Fujitsu Releases New Portable ScanSnap

Fujitsu has released a new version of its popular mobile ScanSnap unit. The S1300i can capture "up to 12 double-sided color pages per minute (ppm), even while using its advanced intelligent image-processing technology...1.5 times faster than its predecessor." It also comes bundled with Scan to Android and Apple iOS capabilities through Fujitsu's ScanSnap Connect capabilities.

Connect still requires a laptop to act as an intermediary, but, utilizing the connect app, images can be automatically transferred from the laptop to a mobile device. Check out this video (the limited words are in Japanese, but you'll get the picture.) There is also improved scan-to-cloud and scan-to-folder capabilities. The device can be USB powered and continues with Fujitsu's tradition of ease-of-use for creating searchable PDF files through the ScanSnap product line.

Kofax Deal May Top Them All

The theme on our blog all week has been the preponderance of large capture software deals that have been announced recently. This included a $7.5 million Latin American deal by Brainware. Not sure if today's announced deal by Kofax is quite that large, but it is billed as being worth in the "mid-seven figure dollar amount" to Kofax. So, it's somewhere around a $5 million sale to U.S. government agency for a "large-scale nationwide capture project."

The sale includes a slew of  Kofax products, including KTM (Kofax Transformation Modules for intelligent data capture) and the Kofax Front Officer server for capture from MFPs. This is also a part of a trend of seven-figure MFP capture deals, as NSi and Nuance were each involved very large sales of MFP capture software last year. The NSi deal was also with a Federal government agency - the DoD.

Let's hope these trends continue.

info 360 re-brand

Apparently, going forward the combined info 360/On Demand event is going to be known as Content On Demand. Not a horrible name when you think about the content management technologies represented by the traditional AIIM community and printing/output stuff traditionally shown at On Demand. I guess the question comes down to, does anyone care about this event anymore? The only attendance number mentioned in the Questex press release about this year's info 360/On Demand event is the vague "thousands." (My observation is that it was definitely on the low-end of that scale.)

Regarding next year, "In the Spring of 2013, Content ON DEMAND will launch as a two-day sponsored conference focusing on the lifecycle of content from consumption through delivery."

Brainware, TIS Make More News

First there was the $7.5 million deal to increase its presence in Latin America, now Brainware has signed a deal with Content Concepts to distribute its software in the Asia-Pac region. A certified EMC parnter, Content Concepts, which is based in Singapore, advertises solutions in invoice/order processing, mailroom, and healthcare. They are the "only certified Brainware partner" in Asia-Pacific.

From the press release, "While Content Concepts will market Brainware’s applications for the automation of accounts payable operations initially, their long-term vision includes delivery of capture-driven efficiency across a number of vital back office processes."

TIS also announced another large deal today with a "one of Europe's largest logistics companies." The deal with worth $350,000 to TIS software will initially be deployed to process invoices for the company's German operations. TIS' eFlow capture software will be integrated with an SAP ERP system. From the press release, "In the second phase, the system will be expanded to the company’s other European locations. This growth-oriented enterprise also plans to expand to a fully automated Digital Mailroom solution."

These deals continue the strong momentum we have seen recently in the capture market. It's interesting to note that while both start with invoices/AP, both are talking about expanding into the wider capture market of digital-mailroom type solutions.

HP Article

I met with HP at the recent info 360 show, and Palo Alto-based technology giant really seemed to have lot of good stuff going on in the ECM market. This includes the recent release of its Capture and Route document scanning for MFP  solution, as well as improvements to the TRIM records management system to make it more enterprise-ready. Word is that some of the Autonomy search technology is now being incorporated in TRIM, and that the Cardiff (remember Cardiff Teleform?) capture platform is at least being considered. HP also had some nice refreshed scanners at its booth.

That said, we recently read in Brian Bissett's excellent MFP Report that HP is having all kinds of problems with the software for its popular Digital Sender network scanner and that a fix is not expected until this fall - a year after originally planned. Not sure how much of that is reflective of the macro issues at HP, but here is an excellent article from CNN that details some of the problems HP has been having. (It's a long one but well written.)

Here's an excerpt that talks about some of the struggles that technology developers at HP have faced as a result of cost cutting measures to improve HP's struggling bottom line: "Hurd's early initiatives to pare spending were valuable and necessary. But as time went on it became harder to find waste, and the results became extreme. Employees practically needed an act of Congress to get approval to buy a piece of software. The headquarters of the tech company did not have Wi-Fi. And some minions took Hurd's edicts to self-defeating lengths. At HP's office in Fort Collins, Colo., for example, the lights shut off automatically at 6 p.m. every day, effectively forcing workers to go home. An intrepid few brought their own lamps to the office, only to be scolded by facilities managers, who told them to remove the lights."

Yes, that's pretty harsh. I'll only say that, at least in our market, HP certainly has an impressive collection of technology, people, and services - with not only their own developed stuff, but acquisitions of Autonomy, Tower, and EDS contributing as well. I'd like to see HP figure it out, but I'm not sure how much dead weight it is carrying in the overall organization.

Slew of Large Capture Deals

As we mentioned yesterday, there have been a number of large capture software deals announced in the past couple weeks, by market leaders. Here's a look a few of them:

Brainware Announces $7.5 million Deal: Brainware, now a wholly owned subsidiary of Lexmark, under its Perceptive subsidiary, announced a huge deal with the Dominican solutions and service provider Novosit. I am not at all familiar with Novosit, and its Web site is in Spanish, but Hyland, Kofax, Fujitsu, and ABBYY products are all listed. Novosit will both "use and distribute" Brainware's intelligent data capture software. We're assuming this is a multi-year deal. Brainware specializes in large deals, having announced they closed more than 10 deals worth over $1 million in 2011.

Top Image Systems (TIS) continues to build on its recent momentum. TIS recently announced four wins in Europe that combined account for over $1 million in revenue. In addition, TIS announced a $1.2 million deal for software to process the 2013 Bosnia and Herzegovina Population Census. This continues a string of successes for Top Image in the census market, which by our account includes at least a dozen wins worldwide in the past couple years. TIS also announced an expansion of its implementation with the Czech Post - one worth several hundred thousand dollars to TIS. The Czech post, as well as several other European postal services that TIS has contracts with, acts as a service bureau for processing payments and documents - a business DIR has long encouraged the USPS to get involved with. The bottom line is that TIS, which reported $7.7 million in revenue in Q1 has announced somewhere of around $3 million in software sales in just that last couple weeks.

ReadSoft recently announced a couple of invoice processing deals totaling more than $700,000.  Both are in A/P in SAP environments, which has been ReadSoft's sweet spot for awhile now.

Finally, Kofax recently announced a couple of A/P wins totaling more than $1 million. One is with "a leading provider of security and related monitoring services for homes and businesses in North America," which is adding KTM and MarkView to its existing Kofax Capture implementation. This other is with a leading supplier of components to the automotive engine industry, which is implementing multiple Kofax products, including Capture, KTM, MarkView, MarkView Advisor, SupplierExpress, and e-Transactions for integration with an SAP system.

Pingar Offers Advanced Meta Data Extraction

There have been a number of news stories that I hope to get to posting links to shortly. Been tied up catching up on some stuff, but here's one more thing from info 360 a couple weeks ago that I wanted to get to. Caught up with former Microsoft ISV manager for SharePoint partners Owen Allen at the event, and he is now working for a company called Pingar.

Based in New Zealand, Pingar does some cool stuff in the area of advanced meta data extraction. This basically involves taking batches of unstructured documents and finding relevant indexing information like people, places, business names, e-mail addresses, etc., and then taking this information and dumping it into an ECM or other back-end system. Pingar advertises its technology as a tool. It currently has a hosted/cloud version that you can play around with.

Here's the lead for the article about Pingar in my last premium issue of DIR:

There has been a lot of talk in technology circles recently about the concept of managing “big data.” Big data basically defines the rapidly growing amount of information that enterprise systems are being inundated with due to increasing electronic communication and transactions. Of course, paper documents, by their nature mostly fall outside the realm of big data—that is unless they are imaged and the information on them is somehow translated into a format a data management system can understand.

That’s where Pingar comes in....Click to read the rest of article.

Favorite Hardware Device from info360

Yes, there were some people there debuting cutting-edge technology. PiQx actually debuted this device at CEBIT, but I believe info360 was its North American debut. This product is not shipping yet, but it's very cool and has some potential.

It's a "document camera" that attaches is a laptop, but it's not the hardware apparatus that was so impressive. It's the software. You basically toss a document down on a decent background - PiQx even provides a fold-up platform you can place over your keyboard, hit scan, and the software automatically applies perspective correction and crops, rotates, and orientates the image. It even offers "finger removal" if you're flattening book pages. The high-quality images produced in such a short time were what was so impressive. PiQx advertises them as being the equivalent of 300 dpi images captured with a flatbed scanner.

Product is schedule to start shipping in Sept.

IBML Shows new Scanner at info360

IBML, the Birmingham, AL-based manufacturer of the ImageTrac line of high-volume scanners, showed off a new, not-as-high volume model at the info360 show. An OEM tabletop scanner, the new ImageTracDS 1150 still advertises throughput at up to 150 ppm. What makes it special is that it includes two output pockets and comes with IBML's Softrac Capture Suite. This potentially enables users to leverage the same scanning workflows they use with their traditional ImageTrac open track models, which are often utilized when outsorting items like coversheets and checks.

Kofax Hires ex-Mitek Exec

In response to Mitek's announcement yesterday that it has hired a new senior VP of sales, Kofax announced that it had hired Mitek's previous senior VP of sales. Drew Hyatt has joined Kofax as senior VP of mobile applications. He will be based in Irvine, CA, and assuming he lives in San Diego (where Mitek is headquartered) he will join a number of ex-Captiva employees who make the commute north to Kofax (many by train).

 Kofax introduced its Mobile Capture technology earlier this year. There was a ton of end user interest in it at the Kofax Transform event, but CTO Anthony Macciola cautioned that the product/toolkit was still in its early stages. That said, Kofax certainly has some aggressive sales plans for the technology. 

An interesting sidenote is that Kofax's technology, to me at least, seems clearly to cross into the patents Mitek has in this area, but neither Kofax or Mitek has commented this issue (even though I've asked). Part of the USAA lawsuit that we mentioned yesterday involves trying to invalidate these patents.

Kofax's stock has seen a decent bump up this week, but it may just be due to general market conditions. That said, Mitek's stock was up another 13% through mid-day, so maybe mobile capture is attractive to investors.

Hiring Spurs Stock Uptick

Investors seem to be in favor the mobile capture ISV Mitek's hiring of a new senior VP of sales and business development. Michael Diamond has experience in the mobile payment space, as well as the electronic transaction space in general (with S1 Corporation). He also spent time at IBM.

Mitek's stock value rose 14% today after Diamond's hire was announced. The value had sharply declined from a high of more than $13 per share - to a low of less than $2 per share in April after USAA sued Mitek for stolen technology and called out the validity of their patents around mobile imaging. Mitek is fighting the claims and its stock closed today at $3.35 per share, giving it a market cap of $85 million - still not bad for a company that reported just $1.2 million in revenue last quarter.

Mobile technology space is still clearly valued by investors.

Info 360 Follow-up

So, that may be the last one. At least that was rumor circulating around following the show. Apparently, Questex was talking about moving the event to a hotel in New York for next year and focusing more on educational seminars. You know, kind of the like what AIIM is already doing. I talked with one long-time event attendee, who commented something to the effect of, "That shipped has sailed."

When all was said and done, I counted somewhere north of 80 exhibitors for the info 360 (former) AIIM event and 40 for the On Demand side. Ricoh was probably the biggest name on the On Demand side (former staples like Xerox, Canon, and Sharp were all missing), and I think they were a very late addition. Personally, I had a great time networking at the event, even though it was really small and compact. I'd say I had close to 20 quality conversations/contacts at the event, and didn't even get to a couple booths I had wanted to. But, the exhibitors were not happy. Not a one that I talked to, which probably spells doom for the event.

On Wednesday, there was actually some decent traffic for a few hours early, then that was about it. Early on, everybody seemed satisfied that some end users had apparently made it to the show floor - after all, New York is a good market for imaging and content management. But then things pretty much dried up and on the second day or the event, which was actually shortened to two days for the first time I remember, there was really nobody there. 2,000 attendees total over the course of two days - that would be my generous guess.

Ricoh Convergence 2012

Out here in Vegas the Ricoh Convergence conference before heading over the New York this afternoon for the info 360 event. Convergence is Ricoh's annual dealer event and there are more than 600 people in attendance. (Heck, it may turn out to be bigger than info 360 - just kidding, I hope.) The Ricoh event is being held at the Wynn, which is really a sweet location. Full casino, for those who go in for that, and electric curtains in the rooms for us less adventurous types.

Ricoh is an interesting dichotomy in a couple ways. A dual-dichotomy, if you will. First, like many organizations in our market, it is battling with the whole dealer/reseller vs. direct sales channel conflict. Of course, Ricoh's acquisition of IKON in 2008 didn't help things on this front. IKON had a huge national sales force that has now been merged with, after many fits and starts, Ricoh's direct sales force.

At Convergence, Ricoh stated a couple times that the digestion of IKON is now complete so it can re-focus its resources on growing its business. Then, someone from Ricoh indicated the IKON assimilation is "almost" complete, and we heard that there may be more changes in July. Ricoh has already changed its management team pretty extensively since last year's Convergence event.

The current CEO of Ricoh Americas is Martin Brodigan. He's been with Ricoh a long time, most recently serving as COO of Ricoh Americas. He's been in his current position less than two months. Brodigan has been charged with turning around U.S. sales, which last year he said were "unacceptable." Ricoh apparently lost quite a bit of money. In addition to declining paper use (which, at the event, was reported at 10% worldwide and accelerating), which obviously hurts printer sales, Ricoh had supply problems caused by the Japanese tsunami/earthquake, as well flooding in Thailand. Exchange rates also negatively affected the company.

Ricoh's dealers accounted for 32% of units sold in 2011, up from 30% in 2010, which is a good trend for the dealers, but were not sure how good of  a trend that is for the former IKON.

Ricoh's second tricky conflict has to do with its legacy as a copier/printer business and its desire to move more toward professional services. Ricoh seems to have a few visionaries that are at the forefront of leading the company towards a "services-led" business model. However, there is still a ton of inertia-related to hardware sales and print click-charges that these visionaries have to fight. Much more on this in our next premium issue!

MetaSource Hosting AppX Conference

MetaSource, one of two national distributors for EMC's ApplicationXtender product, will be hosting its Second Annual National Partner meeting next week. According to a press release,  "The three-day conference for MetaSource partners and guests who offer EMC’s ApplicationXtender and Captiva Software Solutions will be held at the Borgata Hotel Casino & Spa in Atlantic City, New Jersey, June 10th-12th."

I just thought this was interesting because I just got back from the annual Cranel reseller conference, where EMC ApplicationXtender was also featured. Cranel is AX's other distributor. Even though its been years since EMC has had a major new release of this product, it apparently continues to make improvements, such as this application integration module.

MetaSource is expecting "over 80 attendees from 32 AX/Captiva partners."

ReadSoft Lands Large Capture Deal

ReadSoft's acquisition of foxray has started to pay some dividends. Today the Swedish capture and business process automation ISV announced one of the largest deals in the history of its company--worth almost 2 million Euros in an XBOUND capture software sale. XBOUND is the document capture platform that ReadSoft picked up with foxray.The customer is Debeka, which ReadSoft lists as "Germany's largest private health insurance company."

According to a press release, "The first stage of the project will be to migrate Debeka’s old input automation solution processing approximately 76 million pages per year. In the second stage the organization is planning to expand the new input automation solution across all Debeka Group’s classes." We're not sure whose solution ReadSoft is replacing. foxray does already list Debeka as a reference, saying, "For many years, foxray AG has realized various projects with Debeka. The xbound platform is used to automate the processing of housing applications for the building society and has been in active use since January 2008."

Paradatec also counts Debeka as a customer. According to a Paradatec newsletter, Debeka processes 200,000 claims and invoice images per day utilizing Paradatec's data capture. Of course, foxray and Paradatec are partners, so even though ReadSoft has its own invoice and claims capture technology, we don't necessarily see Debeka moving away from Paradatec. (XBOUND is more of a document capture/batch management workflow platform than a data capture application.)

On the document capture side, this is certainly a great win for ReadSoft. Said Bob Fresneda, who was recently promoted to president, ReadSoft North America, "I think with this nice win due to our acquisition of foxray and a couple of nice, normal wins here in our SAP AP space within the US you can see that the ReadSoft business model is working well."

Number of Large Capture Deals Announced

Delayed deals were the most prominent trend among document capture software vendors in the first quarter of calendar 2012. (Sample story from premium edition on Q1 results.)  Over the past couple weeks, it seems that maybe some of those delayed deals have been brought to close, as we've seen multiple announcements of large deals from a ReadSoft and Kofax. Four of the deals were related to accounts payable automation-with Kofax's deals coming in Oracle environments, where its MarkView process automation software has traditionally been strong and ReadSoft's in the SAP space, where it has traditionally been stronger.

 Kofax announced an A/P automation deal worth over $1 million with a "leading global cruise ship line," as well as an A/P automation deal with Helena Chemical Company in Tennessee for more than $440,000. ReadSoft, meanwhile, announced an A/P automation deal for more than $310,000 with a "a global giant in asset management," and a $470,000 invoice processing deal "with a significant international company that provides pipeline and storage facilities to the oil and refined products sector, as well as owning fuel and asphalt refineries." Kofax also won a $300,000 deal with a branch of the U.S. military for software to capture 1 million personnel health forms, medical lab reports, EKG results and other medical documents....annually."

Hopefully, this all leads to more positive second quarter results.

Cranel Event Follow-up

Had a great time at Cranel's annual North American Executive Partner event held this past week in Columbus, OH. This was the second year in a row that I attended - having keynoted the event in 2010. There were almost 70 resellers and a dozen vendor partners at the event, which VP of marketing Scott Slack said was about 20% larger than last year's event.

According to Slack, Cranel continues to grow despite a challenging landscape, which included losing Fujitsu as a partner in the past year. Cranel is a value-added distributor that focuses on the document imaging market with a combination of hardware and software products. In our next premium issue, we'll have an article featuring some insights from Slack on how Cranel has managed to stay ahead of the game.

For the second year in a row, the weather was beautiful, which was nice, because quite a bit of the Cranel event centers around golf. If you're a PGA fan, you know that Jack Nicklaus' Memorial Tournament is being held this week in Columbus. Cranel shared a house off the 12th green (a tough little par 3) where attendees were able to network and watch some great golf. We also had passes to head down onto the course.

I ended up following the Mickelson, Bubba Watson, and Ricky Fowler group for several holes, which was certainly interesting. Unfortunately, I can't disagree with Phil's complaints about the noise and the cell phones. I saw an huge amount of cell phone activity, including pictures, going on throughout the tournament with the marshals (as well as caddies) being asked to do an inordinate amount of policing related. Yes, it's a great convenience for spectators to have cell phones, but I'm thinking tournaments need to go back to banning them if that's how fans are going to act. It really was a huge distraction.  - Anyhow, that's my non-DI thought of the day.

Cheers.

EMC-Syncplicity

There certainly has been a lot of buzz around EMC's acquisition of Syncplicity,which was announced at EMC World last week. Syncplicity has been described as providing "cloud file management." I am currently at the Cranel conference, where someone described Syncplicity as a Box.net for the enterprise-meaning it's designed to have an easy-to-use interface for storing and accessing files in the cloud, but has all the security and governance you'd expect from an enterprise-level solution.

Here's a quote from Rick Devenuti, president of EMC's Information Intelligence Group (which also includes the Documentum, Captiva, and ApplicationXtender products), where Syncplicity will fall under. "In acquiring Syncplicity, we validate this concept by uniting enterprise ‘sync and share' capabilities for the cloud with governance and rigor that is synonymous with Documentum . As cloud, social and mobile dominate the way work gets done, our customers require more than simple containers for managing and sharing content."

CMS wire had a story with this quote from Syncplicity co-founder and CTO Ondrej Hrebicek on the differences between Box.net (where former EMC IIG marketing head Whitney Tidmarsh is now the general manager of Box Enterprise) and his company. From the CMS story: "Box has a web 2.0 interface, he explained. 'You have to check-in, checkout, drag and drop and so on,' he said. Syncplicity, on the other hand, is a cloud based data management platform, all of your files are consolidated in one place on the cloud. 'There’s single sign-on, instantaneous sync, security, remote wipe, end to end encryption, a policy engine, and so on…Users get all of those features without having to think about any of them at all.'"

DocPoint Hires New Executive

DocPoint Solutions continues to ramp up. The Annapolis-based SharePoint ECM systems specialist recently hired a technology industry veteran as its director of solutions and technology. Martin Hardy brings "over 15 years’ experience in information technology management, business process improvement, systems architecture, information security, system engineering and employee development" to DocPoint, which is a wholly owned subsidiary of QAI, a document imaging service bureau and systems integrator.

DocPoint, which was launched in 2008, was one of the first ECM integrators to focus solely on SharePoint applications. Its focus has paid off, as in 2012 it is expecting to surpass $10 million in sales. Hardy brings an impressive SharePoint-related resume to the table having "led over 60 major projects involving the design, configuration and implementation of enterprise-wide SharePoint solutions."

According to a DocPoint press release, "Scott Swidersky, President of DocPoint Solutions, cited unprecedented business growth and an upsurge in larger, more complex implementations as the reasons prompting the creation of this key management position. Swidersky stated, 'SharePoint 2010 has redefined the marketplace, establishing its place as a preferred electronic content management (ECM) solution....

DocPoint Solutions is securing more challenging projects that demand front-end attention to the talent mix assembled and a single point of responsibility across longer project life cycles.”

 

ReadSoft Restructures Organization

ReadSoft brought in a new CEO late last year, who has now overseen a restructuring of the ISV's operations. ReadSoft, which is based in Sweden, develops document and data capture, as well as workflow/business automation software. One of the main tenants of the restructuring is a stronger position for the company's North American operations.

Historically, North American revenues have been considered under ReadSoft's "U.S. and rest of the world" region, which also included AsiaPac and Latin America. The whole entity grew 20% in 2011 and accounted for about 30% of ReadSoft's total revenue of $99 million - with the U.S. assumed to be generating easily the largest chunk from its region. Going forward, U.S. and Canada will be accounted for as ReadSoft's North American geography, with Latin America and AsiaPac being a separate geography. ReadSoft will also continue to have Northern European and EMEA geographies.

As part of this restructuring, Bob Fresneda, who has been managing director/president of ReadSoft U.S., is now the president of ReadSoft North America. Fresneda has also been appointed as a Senior VP and corporate officer serving as part of the ReadSoft Executive Management Team.


The Executive Management Team also includes new separate CTO and COO positions with co-founder Lars Appelstal being named the CTO and Peter Sandin, former VP of Global Professional Services, taking over the title of COO.

ReadSoft will also consolidate five development centers into two: "one for Capture Automation consisting of the former solution labs Capture, Online, and XBOUND and one for ERP Automation consisting of the former SAP and Oracle solution labs." Most of these development centers were picked up in acquisitions over the years, including this year's foxray acquisition, which is responsible for the XBOUND product line.

According to a press release: " “We have been working on this for quite some time to achieve a more efficient, agile and process-oriented organization”, says Per Åkerberg, ReadSoft’s President and CEO.

“This is an exciting time for ReadSoft both on a global scale and in North America as Per Åkerberg’s vision drives these organizational changes to promote ReadSoft’s overall growth and success,” said Bob Fresneda, President of ReadSoft North America. ”After my ten years at ReadSoft, it is fulfilling to see the expanded commitment among Per and the Board of Directors to the North American region, and I look forward to working closely with them on our future success.”  

Update to DIR Archiving Page

Recently updated the Archiving Page on documentimagingreport.com. It includes a new news item about The Crowley Company upgrading its partnership with Certifi-Media. Certifi-Media is a Rochester-based company I did a feature on a few years back. They have some cool image processing technology both in the area of book scanning and comparing captured images against pre-determined standards.

MS SharePoint 2012 Conference Registration Open

Registration for Microsoft's SharePoint 2012 is now open. The conference, which appears to have become an annual event, is being held in Las Vegas, Nov. 12 -15 at Mandalay Bay. The event, which is typically well attended - the one I went to was sold out a few years back - offers 175 breakout sessions. They are advertised as such: "Learn how to better use SharePoint 2010 and get educated on the latest features and functionality from the new SharePoint!"

So, maybe it's not quite time to reveal the next generation as SharePoint, which reportedly included some more document imaging functionality, like viewing, but maybe attendees will get a preview.  At $1,500 per attendee (with $400 early registration discount), plus $200 a night in a show hotel, it's not a cheap date. But, there are typically some solid sessions, including keynotes by top MS executives. I actually got to see Steve Ballmer talking about content management there!

It's still unclear how much traction SharePoint is having in the document imaging space. We definitely get mixed reports, but many people remain bullish on its future. One look at the exhibitor and sponsor list reveals that indeed, a good number of document imaging vendors are investing in developing a SharePoint business. KnowledgeLake, Open Text, Fujitsu, Kofax, Laserfiche, and Digitech have all taken out sponsorships, with AccuSoft, AnyDoc, Psigen, and Vizit listed among the exhibitors.

Correction to Kodak Article

In Friday's premium edition of DIR, it was mistakenly mentioned that Kodak needed to work its way out of Chapter 7 bankruptcy. Kodak, of course, is in Chapter 11, meaning it is reorganizing and not liquidating. I apologize for the mistake.

Here's a link to the article (with the corrected text), which pretty much says that Kodak DI remains operating as a healthy entity - investing in R&D, new products, and personnel, even while Kodak Corporate continues to struggle.

SAP Makes Bid for Ariba

German ERP giant SAP has announced a bid to buy on-line commerce ISV Ariba for $4.3 billion. The deal is interesting for our market because Ariba provides an e-invoicing service, for which it has a deal with ReadSoft for conversion of paper invoices, as well as workflow. We're not sure how much business ReadSoft generates from that partnership, but we're thinking an acquisition by SAP would mean Ariba would convert to the Open Text platform for capture and worklfow because of SAP's OEM agreement with them.

Then again, according to one article at least, there seems to be some notion that Oracle will make a counter bid for Ariba. This SAP bid is already seven times its expected 2013 revenue, so that's certainly a good sign for B2B software entities, which is where most of the vendors in our market play. The press is playing up the deal as SAP ramping up its cloud strategy.

Heading to Info 360

Looks like I will be heading to the info360 show after all. For the first time since 1997, I was considering not attending this year's event, which used to be called the AIIM show. (AIIM has pulled its sponsorship and held its own conference in March). But, it turns out I'll be on the road that week anyhow, so I thought I'd stop in New York and see what's going on. As I've stated in an article in a premium edition of DIR, exhibitor numbers appear to be way down. Combined the AIIM and On Demand shows list about 125 exhibitors - down from close to 400 just a couple years ago.

That said, some of the usual suspects will be there: IBML, HP, Fujitsu, KnowledgeLake, OPEX, Accusoft, AnyDoc, Crowley, Digitech, and nextScan. As always, I look forward to catching up with some old friends and colleagues, and meeting some new people as well. Please call or send me and e-mail if you will be attending the event and want to get together.

Ralph

AIIM Hosting Kodak DI Conference Call

There have certainly been a lot of rumors and speculation surrounding Kodak Document Imaging since Eastman Kodak filed for bankruptcy in the U.S. Tomorrow AIIM will be hosting a Webinar during which Russell Hunt, Regional Business Manager for the U.S. and Canada for Kodak DI, will discuss Kodak DI's plans for the future.

Our discussions with Kodak have indicated that the Document Imaging business remains healthy. In fact, in the wake of the bankruptcy filing, DI was listed as one of Kodak's "core businesses," which all together generated $214 million in adjusted EBITDA on $2.3 billion in revenue in 2011. Under its restructuring, Kodak's core businesses are being counted on to support Kodak's "growth businesses" until they too become profitable.

We'll be interested to hear Hunt's update. Not sure what he will address, but we certainly haven't heard of any shortcomings in the DI market due to Kodak's bankruptcy, aside from the $1 million-plus dollars that was listed as being owed to VAD Cranel (#47 of Kodak's 50 largest unsecured creditors). We understand that all Kodak's rebate programs to its VARs were being honored. There are also a lot of obvious parts suppliers listed among the unsecured creditors, but, we have not heard of any shortness of Kodak products in the market.

Mitek Has Tough Month

It's sure been a tough couple months for Mitek shareholders. In April, Mitek customer USAA filed suit against the San Diego-based recognition technology specialist and called its mobile patent portfolio into question. That action basically cut Mitek's market cap in half from more than $300 million to over a $150 million. Mitek then followed up last week by announcing fiscal second quarter revenue results that were almost 60% lower than its Q2 2011 results. Today, Mitek's market cap was floating around $64 million.

For the three months ended March 31, San Diego-based Mitek reported revenue of $1.2 million, which created a $2.2 or $2.8 million loss, depending if you're using non-GAAP or GAAP reporting metrics, respectively. On a conference call for investors, Mitek CEO Jim DeBello reflected on the "lumpy nature" of Mitek's business model. In other words, Mitek sells to a channel that deploys it check capture technology and then markets their solutions to banks.

If you haven't been following along, Mitek is a pioneer in the market for capturing checks and data with smartphones. Mitek reportedly has 100 banks using its technology, including the eight largest banks in the U.S. In all, Mitek boasts agreements with 315 financial institutions to deploy its mobile check capture technology, which are in varying stages of implementation. Mitek's contracts typically net it around 10 cents per transaction.

Mitek also has some patents around document imaging and is planning to roll out a mobile bill paying application later this year. Mobile bill paying currently in pilot stage at a couple sites and apparently involves taking a picture of a bill and then being able to pay it with your phone. Mitek has also set up a mobile insurance quote app that it has licensed to Progressive. (Check out the Flo commercial.)

DeBello pretty much said that it has been business as usual for Mitek, the company had built up a great infrastructure of customers, and that the market Mitek is focusing on is pretty unpredictable because of its nascent nature - but also a market full of opportunity. DeBello also said the USAA lawsuit has not had a negative effect on sales but has certainly consumed some management resources.

Management Changes at Databank IMX

DataBank IMX has gone through a management shake-up. Co-founder Chuck Bauer was recently named CEO of the U.S.-based service bureau and document imaging systems integration specialist. Bauer had been serving as president COO with Fred Zaeske, who was brought in last year, serving as CEO. Zaeske, a former executive at Zebra Technologies, had been introduced to Bauer and co-founder Dick Aschman by Svoboda Capital Partners, which announced an investment in DataBank last January.

The investment was reportedly taken on to drive additional growth for DataBank, which we understood had been enjoying annual double-digit organic growth at the time. The growth plans included acquisitions, and late last year, DataBank acquired Information Access Systems, an Orlando-based Hyland and IBM Datacap reseller. Zaeske told us to expect two to three acquisitions per year from DataBank, which launched in 2005 when DataBank, Inc. acquired the assets of service bureau roll-up flameout ImageMax to create DataBank IMX.

DataBank IMX seemed to be building some solid momentum, but it's not clear why Zaeske left. In addition, Bob Zagami, director of marketing for DataBank and  a well-known industry personality, departed from DataBank shortly before Zaeske did. Aschman remains a director.

Kofax Posts Weak Q3

Document capture and BPM ISV Kofax continues to struggle. Kofax followed a weak fiscal Q2, with an even weaker Q3 (ended March 31). The Irvine, CA-based company reported revenue of $58.7 million, which represented a decline of almost 6% in terms of constant currencies. However, CEO Reynolds Bish remained optimistic and predicted a strong fourth quarter and projected low single-digit revenue growth in U.S. dollars for Kofax's total fiscal year 2012.

Said Bish in a prepared statement, "We experienced an unusual number of delayed orders in our core capture business. We have not seen material changes in the competitive landscape or macroeconomic environment and, as a result, believe these delayed orders are attributable to less than adequate execution in our core capture business. We’re taking actions to minimize the risk of this reoccurring in future quarters and should begin realizing the related benefits during the current and next several quarters.

"After a thorough review and based on our fiscal year to date results and outlook for the current quarter, for fiscal year 2012, we continue to expect high single digit total revenue growth on an as reported basis – including acquisitions to date and assuming current exchange rates, low single digit total revenue growth in U.S. dollars on a constant currency basis and an Adjusted EBITA of at least the $40.2 million reported in fiscal year 2011. This clearly implies a seasonally strong fourth quarter, which is very consistent with historical patterns.”

Especially alarming is Kofax's continued decline in its core applications software business, which as Bish clearly confirmed to DIR at Kofax's Transform event earlier this year, is the key to the future success of the company. Applications software licenses saw almost a 30% drop in sales in constant currencies. Bish said "During the third quarter our Singularity, Atalasoft, MarkView and OEM / POS revenues met or exceeded our expectations." He put the blame for software licensing shortfall squarely on the shoulders of the company's flagship document capture software business.

Nuance Promotes Rich

Nuance has named Mike Rich as the new GM of its Imaging Division, with Robert Weideman being tabbed as the GM of the billion-dollar ISV's Enterprise Division. Rich is the former CEO of Equitrac who joined Nuance through an acquisition about a year ago. Nuance has portrayed the Equitrac acquisition as having been a very successful one, helping draw both Equitrac and Nuance's eCopy business into larger deals.

Equitrac is a print management solution, while eCopy handles scanning from MFPs. "Studies are showing that more than ever users are looking to buy scanning and printing at the same time," said Rich, who indicated that he has no major plans for changing the operations of Nuance Imaging, which is on target for $230 million in revenue in Nuance's fiscal 2012 (ending Sept. 30).

Weideman,who joined Nuance from forms processing and e-forms ISV Cardiff Software in late 2001, will now oversee a $300 million a year enterprise solutions business that has to date primarily focused on voice-recognition and some natural language recognition-driven solutions. He plans to bring Nuance's imaging products more to the forefront in that division.

Rich spent five years as the CEO of Equitrac, which was generating $60 million in annual revenue when Nuance acquired it for $160 million last May. Prior to that he was the president and CEO of Voice-over-IP ISV NetSpeak. He had previously held high-level positions at AT&T.

On the surface, these moves appear to be Nuance strengthening its management team - being able to keep Rich on board by promoting him and keeping Weideman as well by moving him to a division that can benefit from his expertise. Of course, it's hard not to notice that Rich's two previous companies, Equitrac and NetSpeak, where both sold.  True, in recent years, Nuance has put quite a bit of investment into its Imaging Division, but it still makes up only around 20% of the company's overall revenue (the majority coming from speech recognition-type technology). I guess the $200 million question is, will Nuance spin-off its document imaging division under Rich?

Let me stress that nothing the Weideman or Rich told me during an interview yesterday indicated that this was a possibility, I'm just reading between the lines a bit here.

Anyhow, we'll have a more complete article based on our interview in next week's premium edition.

DocuWare Takes on Funding

German document imaging ISV DocuWare has secured a round of financing from Morgan Stanley Expansion Capital LP. The financing will be used to help the company pursue its aggressive international growth strategy. Last year, we ran an article in our premium edition of DIR where we interviewed Steve Behm, who had recently been promoted to the new position of VP of Americas. Behm discussed the investments the company was making in expanding its sales channel to improve on the already impressive 19% growth the company reported for 2010. This had brought DocuWare to to just over $20 million in annual revenue worldwide.

DocuWare also recently announced a DocuWare Europe subsidiary and named a worldwide marketing VP, as well as appointed a Canadian sales director.

The amount of the investment by Morgan Stanley was not announced, but a six-member board of directors has been created that includes two Morgan Stanley execs, as well as DocuWare's co-presidents Jurgen Biffar and Thomas Schneck. The other two members seem to be technology industry veterans, including the Chariman, who served previously as a supervisory member of the DocuWare board.

Said Peter Chung, Managing Director and Head of Morgan Stanley Expansion Capital: "DocuWare has built a tremendous, international franchise, servicing an impressive base of customers through a broad network of highly trained, go-to-market partners.  Given DocuWare’s proven success and long-term investment in quality software and partner development, Morgan Stanley Expansion Capital believes the company is well-positioned to capitalize on the significant market opportunity available to provide document management solutions to middle-sized enterprises and government agencies."

If you remember, a couple years ago, DocuWare also made a major investment in SaaS product development with an eye toward the future of the market.

Square 9 Introduces A/P Product

In conjunction with the latest version of its SmartSearch software, Square 9 Softworks has introduced a purchase-to-pay (P2P) suite. The new product combines several elements of Square 9's existing product line, including its capture, repository, workflow, and e-forms technology. It also leverages a new Web interface that is designed to help take the New Haven, CT-based ISV's product to the next level.

For higher volume P2P applications, customers can leverage Square 9's partnership with Artsyl Technologies to automate data capture. Square 9 P2P starts at $27,000 for a five-user system. Square 9 CEO Stephen Young said that for 75% of the ISV's customers, accounts payable is one of the use cases.

Square 9 has been growing rapidly since coming onto the scene with an affordable document management systems targeted at MFP dealer reseller channel. "Early on we positioned ourselves as targeting the SMB," said Young. "And, while we can still sell a three-user system starting at 2,300, we are also now focusing on scaling out and selling further upstream."

More on this in our next premium edition.

Mitek Fights Back

Mitek has fired back against USAA's allegations that the San Diego-based capture ISV stole USAA's technology. According to a statement issued yesterday, "Mitek believes that the evidence will ultimately show that Mitek's engineers independently developed its Mobile Deposit software and related patents based on Mitek's own ideas. Far from concealing the facts from USAA, Mitek launched its Mobile Deposit product in January 2008 and repeatedly and openly made USAA aware of the product at multiple points during 2008 and afterwards. USAA launched its own mobile check deposit application utilizing Mitek's patented technology in or around August 2009, more than a year after Mitek, and long after it first learned about Mitek's product."

Basically, it boils down to this:
1. Somewhere around 2005, Mitek and USAA sign contract for USAA to license Mitek's CAR/LAR technology
2. Both Mitek and USAA say they then go to work independently developing capture technology utilizing mobile phones.
3. Mitek launches its Mobile Deposit SDK
4. USAA launches mobile check capture technology
5. Mitek starts asking USAA to pony up for patented technology the bank is using in its check capture application.
6. USAA says, "peshaw, you stole that technology from us" and turns around and sues Mitek, attempting to invalidate its patents.
7. Mitek says, "What are you talking about? We're going to fight this thing."

As we've said before, this is so important to our industry because Mitek has two patents related to full-page document capture that are among those being challenged by USAA.

LEAD Technologies Announces Mobile SDK

Long time document imaging SDK vendor LEAD Technologies has announced LEADTOOLS Anywhere, an SDK designed to to help customers deploy their imaging applications on mobile computing devices like smartphones and tablets. LEADTOOLS Anywhere incorporates HTML5, JSON Web Services and native libraries for the Android and iOS platforms.

The initial release " will include a new zero footprint HTML5 viewer and extendable JavaScript library for viewing images on any browser, operating system, platform and device that supports HTML5. This viewer will include many interactive features with multi-touch and gesture support including pan, zoom, magnifying glass, annotations, window leveling for DICOM, PACS communication and more."

LEADTOOLS Anywhere comes in the wake of LEAD's recent release of LEADTOOLS 17.5, which features significant improvements in areas like PDF, OCR, and SharePoint integration.We recently took a deeper dive into those improvements in a story in our premium edition of DIR.

Mitek Patents Called into Question

Mitek's entire portfolio of patents around mobile check and document capture are being challenged by USAA The U.S. military insurance company is basically saying Mitek lifted its "Remote Deposit Capture" technology from it, while USAA was working with Mitek to license its CAR/LAR technology. Mitek has six patents related to mobile capture, the first one granted in Aug. 2010. Mitek has ridden these patents and the mobile capture technology it has developed in conjunction with them, to double its revenue in 2011, from $5 million to $10 million and a market capitalization of almost nothing to a peak of over $300 million.

Mitek's value crashed to about half the level of that peak in the wake of the USAA allegations, which were file on March 29. Basically, USAA, which was working with Mitek as far back as 2006, is claiming that Mitek stole technology (which USAA had already filed patents for) and that Mitek incorporated that technology in in its own patent applications. To add insult to injury, USAA is saying Mitek recently came back to USAA and told USAA that it would have to license the stolen technology from Mitek.

There are also some other arguments about the contract between USAA and Mitek involving page counts, so this relationship has definitely soured on several fronts.

One of the interesting sidenotes for our industry as a whole is that USAA is seeking to have all of Mitek's patent claims invalidated, which would certainly enable ISVs developing remote capture applications to breathe a little easier. After all, Kofax' Mobile Capture, which as such a hot topic at its recent Transform event, seems in certain violation of at least one Mitek patent. Not sure, if USAA would then try to enforce similar patents.

Mitek CEO James DiBello responded to the USAA claims, "We believe these claims are without merit and we intend to vigorously defend our intellectual property rights, as necessary."

Kofax Lands BPM Deal with Stock Exchange

As we discussed at length in our last premium issue, Kofax has staked a lot on sales of BPM software going forward. CEO Reynolds Bish told DIR that the Irvine, CA-based document capture specialist should do $20-25 million in BPM revenue for calendar 2012, with that figure doubling by Kofax's fiscal 2014 (ends June 30). The foundation for this growth is Singularity, a Northern Ireland-based ISV that Kofax acquired late last year. Singularity had annual revenue of $16.1 million.

So, today's announcement of a $400,000 BPM sale to "one of the largest stock exchanges in North America," is certainly good news for Kofax. According to the press release, "a leading multi-asset class financial exchange group will implement Kofax TotalAgility as its BPM and dynamic case management solution to improve the execution and efficiency of its listing processes. The software will enable the customer to automate the administrative processes needed for a company to list on the exchange in order to reduce process latency and also route the supporting documentation to its Microsoft SharePoint and EMC Documentum content management applications for easy access by employees."

Organizations utilizing SharePoint for document management are clearly one of Kofax's BPM targets, so this deal makes sense in that regard. Doesn't seem to be a capture component here, but that's not a big deal. Kofax's two technologies are complementary, but not co-dependent.

IKON Re-branded as Ricoh

It's official. This is the culmination of the 2008 acquisition when Ricoh paid $1.6 billion for the digital copier super dealer that was also the largest North American partner of its chief rival Canon. The deal seemed like an expensive proposition at the time, but it also seems to have achieved what Ricoh was looking for - increasing its U.S. distribution significantly, while putting a bit of a hurt on its fiercest rival. Xerox, which paid $1.5 billion for ACS, may have been the biggest winner in the deal.

There have clearly been some bumps in the road involving the integration of  IKON and Ricoh, including the resignation of Jeff Hickling as president and CEO of Ricoh U.S. last year. Hickling had been the president and COO of IKON and initially much of IKON's executive management was given huge roles within Ricoh's U.S. services business. We're not sure how much of the ex-IKON management structure is still in place, as the Hickling change took place shortly after the Ricoh Convergence event, which I attended and was the last time I had a briefing on Ricoh management.

Suffice to say, the acquisition of IKON should now be considered completed. It always made sense from a strategic standpoint, as MFP vendors have been forced to move from a hardware to more a services model. Hopefully, now all the logistics have been worked out.