According to Alex Toh, VP, Asia-Pac for TIS, the organization is "a long time customer of ours doing traditional big volume scanning and have recently been convinced that our DMR solution can further increase their efficiencies through automation and STP."
According to the press release, "The agency processes, audits and archives the 2-4 million forms and 8-16 million semi-structured and unstructured documents it receives each year, including letters, bills, statements of account, identity cards, etc. The project involves complex indexing and comprehension of unstructured documents written by people with different levels of command of the English language and from every walk of life. The DMR system will achieve document recognition rates of 90% for forms and 30% for semi-structured documents. The system is expected to go live in the first half of 2013."
This is the fourth significant announcement TIS has made in the last month regarding capture software sales. They have also announced a logistics win, a census win, and four significant European wins.