Tuesday, February 15, 2011

BancTec Names President for Americas

Maria L. Allen has been named to what I believe is a new post as the Dallas-area-based document and transction capture specialist. Allen is Banctec's new president for the Americas, as well as a corporate senior VP.

Like a lot of the management staff that BancTec has brought on in recent years, Allen is a former EDS employee who was VP of global financial services outsourcing for HP Enterprise Services (where she oversaw worldwide BPO operations, portfolio strategy, and business development) before joining BancTec in August 2010. For the past six months, she had been serving as BancTec's group VP of global strategy and market development.

BancTec CEO and Chairman J. Coley Clark is also an ex-EDS exec who joined BancTec in 2004. Since Clark has joined the company, BancTec has increased its  BPO revenue more than 10-fold, through a combination of acquisitions and internal growth. In 2009 (the most current public filing), BancTec listed $93 million in BPO revenue. This accounted for more than a third of BancTec's overall revenue of $273 million. BPO is obviously an important part of BancTec's strategy going forward, as the other three areas of its business all reported a decline in 2009.

In 2009, $147 milllion was reported as coming from the Americas region, which Allen will oversee, and $126 million from EMEA.

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