LIRR Personnel Records Lost

I guess this could be an argument in favor of document imaging. Iron Mountain seems to have lost personnel data for 17,000 Long Island Transit Authority workers. There also seems to be some discrepancy as to whether it was a theft of an accident.

Cut Off Date For Rooms at AIIM

This year's AIIM Conference and Expo is fast approaching, and Questex Media Group, which is putting on the event, asked us to remind attendees and exhibitors that they rooms they have blocked off need to be reserved by Friday,April 21, or they will be released. The Expo is set to run Tuesday May, 16 through Thursday May 18, with the Conference starting on Monday. If you need to make hotel reservations, please try this link.
Thanks.

Ralph

Faxes

Do you ever wonder why with all this great and affordable document scanning technology available that people continue to use fax machines. Well, let me tell you a story about something that happened to me this morning. I think it illustrates why: At about 5 a.m. I guess (or so my wife told me), my office phone started ringing. I woke up around 7 and sure enough, it's still ringing. So, I go downstairs and answer a call, figuring it must be something important. Turns out it was someone trying to call a bank. Okay, strange that they would have been calling since five, but I tell them sorry, wrong number. Then, in quick succession I get like five more similar calls. Finally, I ask, "what number are you calling?" and the person says 866-2247-1234 or something. The mistake is obvious. Apparently, the bank had today changed its number and this was the new toll free number, but these people didn't realize you had to dial "one" first and the locals were being connected to my line after dialing the first seven digits. So, I disconnect my phone, leaving a message for people to call my cell phone.

This afternoon the bank calls. They apologize and tell me they have cancelled the number after Verizon said they couldn't change their automated message to tell callers to dial "1" first. In Verizon's opinion, it should have been obvious to callers that they needed to dial "1." Well, I can attest that it certainly was not. Similarly, it may seem obvious to us that people should scan instead of fax, but guess what?

Just keep that in mind.

Thanks.

Ralph

Here's a nice contract won recently by SourceCorp.Also, EFI and Nuance just announced a partnership. Once of Nuance's goals to make PaperPort the universal client for desktop document management.

eCopy Paper Connection

A boatload of news came out of eCopy's Paper Connection event held last week in Ft. Lauderdale. This includes new connectors for ECM applications from Hyland, FileNet, and Documentum (the AIX/OTG stuff.) There is also a new SharePoint connector. LaserFiche and one of its partners were presented with a developer's award. There were also several vertical market-oriented best practices awards given to end users. Finally, Konica Minolta and Lanier both announced they would begin distributing ShareScan. Here's a link to the releases.

Kofax Transform

Just finished up attending Kofax's annual Transform reseller event in not-so-sunny Southern California. Was a very solid event held at Dana Point - a resort town just south of LA. Kofax made plenty of exciting product announcements that will showing up in the next few issues of DIR, as they become available for public consumption. Here's one that's good to go now. It involves Adobe's LiveCycle Barcoded Forms product. Sounds like Adobe is having some success using this product to combine e-forms and paper forms applications. Tax processing was the first big market we I.D.'d. Healthcare seems like it also might be a fertile area. Signature requirements on e-forms that could otherwise be submitted electronically are the big driver. Kofax resellers will now be able to sell an Ascent-embedded version of the product.

Also, at the event, Visioneer launched its first official departmental model - although there seems to have been some confusion between Visioneer and Infotrends about where a couple of its existing models fit into the market. The new 632 bosts a legal-sized flatbed and is rated at 35 ppm/70 ipm for a list of just under $2,000.

Ralph