E-mail management

Hey, check out this
Robert Cringely column. A great piece discussing Microsoft's underhanded e-mail mismanagement in its case with Burst. I was just putting together a piece for my next issue based on a converation I had with IBM's records management czar Bruce Miller. He made some comment about companies purposely going after defendents in cases where the cost of discovery will end up being less than a settlement. Sounds like blackmail. Sounds like Millennium... I guess in there own way Microsoft has figured out a way around this type of litigation without proper records mangement software. Is that a good thing or a bad thing? Well, everyone is not Microsoft obviously, and can't get away with what they do. It would seem that records management is indeed one way to fight these ridiculous lawsuits that seem to be popping up everywhere.

Cheers.

RG