Iron Mountain RM

Looks like Iron Mountain has bought Accutrac, which develops records management software for both hard copy and electronic documents. Last issue, June 15, we talked with Iron Mountain about its increased focus on document imaging and the Accutrac software should help with that. Accutrac has partnerships with the likes of TAB, Omtool, and ImageTag, all of whom are in the document imaging space. Iron Mountain already has an investment in ImageTag.

Xerox Search

Xerox has introduced some new search technology. We're not sure how this fits in with the rest of its product lines, but as is typical with Xerox it seems like pretty cool technology.

Buyers Lab Scanner Rankings

This is kind of an interesting piece, although they did make sure they got almost everyone a mention in some categorey.

Cardiff, Standards

This is a fairly interesting announcement for a couple reasons: First off, it dicusses a standard that involves straight through processing (STP). STP is a great term for capture, workflow, document imaging processes. Also, it illustrates some of the advantageous Cardiff is starting to gain in the market with its combined e-forms/paper capture strategy. Mark Seamans, Cardiff's CEO, was in town today to meet with us, and he explained how Cardiff is leveraging Autonomy's presense, along with its fairly unique combination of technologies, to make some real headway. We admit we had some initial doubts about the ties between forms processing and e-forms, but Cardiff's recent success seems to be proving its on the right path. More from our interview with Seamans in our next issue.

Adobe -Kinko's

Feels good to be able to post again. I started having some major computer problems a couple weeks ago, regarding the power port to my laptop, which I use for almost everything I do. Turns out to be a common problem with Dell laptops that the power port comes loose from the mother board, or something along those lines, and Chuck over at Complete Computers here in Erie, soldered it back together for me, actually, according to him at least, improving on the original design of the machine. Hopefully this works, as I have been a bit crippled over the past week especially... that all said, I have been inspired to carry on by the talk given this week at ReadSoft's annual conference in New Orleans. That keynote is the GM of Superdome and oversaw its resurrection. We're talking a $200 million project, so I guess the $125 I spent to fix my laptop wasn't so bad afterall.

Anyhow, this deal between Kinko's and Adobe is probably one that should have been worked out long ago.

Electronic Health Care Records

This sounds like an important committee. Whether they can actually get anything done, who knows? We've been trying to establish a standard, national, portable, electronic health care record for years. HIPAA, as well as increased document imaging initiatives to improve efficiencies have definitely gone a long way towards putting some of the pieces in place, but there is still some serious work left to be done.

Ralph

Latest Cringely Column

My favoriate on-line columnist, Bob Cringely, is stuck on an anti-IBM rant lately, like for the last three weeks. It's interesting, however, because of the influence IBM has on the high-tech market. "You won't get fired for buying IBM, yada, yada, yada, etc." This week he manages to at least start his column by talking about Google and its vision for universal search. Extrapolating on this at bit, does this make Google the next big ECM player? No, they have no BPM, so it's probably wise that vendors like Documentum, FileNet, and Hyland have worked hard on beefing up their BPM capabilities, but stil,l companies like Open Text and ZyLab were built on searching for unstructured information, and it appears Google could eventually marginalize that technology. So far Google has made all the right moves, maybe they will eventually have something better than SharePoint.

As for IBM, it's interesting that Cringely rips their internal technology, as they are like the largest technology servies provider in the world. "It is possible to manage big organizations, but you have to have good processes and good management systems," Cringely says before ripping into IBM. "Process and management systems?" Does anyone find it ironic that Gartner just rated IBM as the leader in ECM marketshare at 24.1%-ahead of Open Text (17.5%) and Documentum (14.3%). What's that old saying about eating your own dog food, or is IBM's dog food the tainted stuff?

Best regards,
Ralph

Lason Update- Monroe sentenced

It appears the former Chairman and CEO has gotten his come-uppance as well. As to the matter of this $20 million in restitution, where does that come from and who does it go to?

Microsoft Yahoo!

Unless there's something here I don't see, I don't understand how Microsoft and Yahoo! getting together will pose a threat to Google! Putting together two also-rans (alright, maybe the number-two and three players) to take on the leader in a developing market just doesn't seem like a good idea. It almost reminds me of the Time-Warner/AOL thing. Two losers don't necessarily make a winner.
Also, here's a link to podcast of a roundtable on e-discovery that I participated in at the recent AIIM Conference in Boston. It's interesting for its diversity of opinions on the topic. Obviously, this is very much an emerging market, in which the rules and directions are still being determined. You also had a good mix of editors, lawyers, and consultants on the panel.

IKON numbers, etc.

IKON just posted some impressive second-quarter numbers. From my standpoint, the most impressive statement is that their Professional Services revenue grew 28%, which indicates impressive gains in the ECM/complex document management system front. It's been a long time coming for IKON, but they really appear to be making (slowly, but, they're a big company and big things move slowly, but powerfully) from a copier dealer to a VAR.

Captaris appears to be picking off a competitor/further cementing its status as the market leader in the fax server world.

Here's something about Microsoft's Longhorn Server. I can't make hide nor hair of it, but originally I thought Longhorn as to be the DM market killer.

SharePoint WCM

At AIIM, we heard SharePoint get dogged for its RM capabilities. In this press release (see below as there wasn't a like just text), CMS Watch slams its WCM capabilties. I guess there was bound to be some backlash after everyone was touting these wonderful ECM capabilties in SharePoint 2007. For the record, we still think it is going to be a force in the market, much moreso than SharePoint 2003, but it is not the be all and end all for ECM companies as we know them, as many feared.

CMS WATCH FINDS SHAREPOINT ILL-SUITED FOR
TRADITIONAL WEB PUBLISHING SCENARIOS
11th Edition of "The Web CMS Report" Critically Evaluates
Microsoft Office SharePoint Server
Silver Spring, MD, USA -- The latest semi-annual release of "The Web CMS Report" takes a close look at Microsoft Office SharePoint Server ("MOSS") 2007 and finds that, whatever its strengths in collaborative document management, the platform remains ill-suited for managing many traditional websites.
The Report was published by CMS Watch (www.cmswatch.com), an independent analyst firm that evaluates content technologies and strategies for prospective solutions buyers.
MOSS 2007 is the successor to SharePoint Portal Server 2003 as well as Microsoft Content Management Server, Redmond's former Web Content Management product, which has since been sunset by Microsoft.
"SharePoint has always been a good platform for managing Office documents and the new version is even better at that," said CMS Watch founder Tony Byrne, "but managing web content represents a very different challenge, and here, Microsoft has not hit the mark."
Research findings include:
- Like most portal software, MOSS natively generates non-standard HTML code with extraneous JavaScript and table-based layouts, which is problematic for enterprises wanting to employ standards-based design and code conventions. Licensees must pro-actively strip this extra code from their own websites.
- By default, MOSS 2007 employs a folder-based navigation structure that must be re-coded or replaced by optional controls for more traditional website navigation schemes.
- MOSS lacks strong native support for translation workflows, limiting its effectiveness out of the box for multinational web publishing efforts.
- For public-facing websites, the product lists for USD 41,000 per server, making it one of the most expensive licenses in its mid-market class.
- On the plus side, MOSS 2007 can be heavily customized and extended using traditional .NET approaches.
"MOSS 2007 might make sense for certain document-heavy Intranets," Byrne added, "but prospective customers should not assume that its ease of deployment for simple file sharing will equate to ease of implementation for managing complex web publishing operations -- for Web Content Management, MOSS is really more of a development platform."
Based on hundreds of interviews with web content management system (CMS) customers worldwide, the 11th Edition of the Web CMS Report includes detailed comparisons of 30 vendors across 18 key feature categories, as well as evaluations of individual product suitability for 12 universal CMS scenarios.
Vendors covered in the Web CMS Report include Microsoft, EMCDocumentum, Interwoven, Vignette, Oracle / Stellent, IBM, Open Text / RedDot, WebSideStory, Day, Mediasurface, Serena, Tridion, CoreMedia, Percussion, FatWire, PaperThin, Ektron, CrownPeak, Alfresco, Typo3, Drupal, and Plone. The Report is available for purchase online from CMS Watch (http://www.cmswatch.com).
The Report is designed to help enterprises make faster and better buying decisions. Like all CMS Watch offerings, The CMS Report does not rank "best" vendors, but instead details the strengths and weaknesses of the various suppliers, identifies their suitability for different use cases, and isolates vendor tendencies that may influence longterm product roadmaps.

Millennium Group

The subject of these patent trolls came up the other day, so I decided to do a Google search on them. Here's what I found. Apparently, their activities aren't restricted to the document imaging/forms processing industry. Although, I'm not sure what they mean by latches and fasteners - is that supposed to be forms processing?

ACS Sale

More on this private equity investment stuff. Somewhat related to this, I get a lot of question asking how big the image outsourcing market is. Does anyone have any idea. My best guess is $4-5 billion annually.

Google OCR

Google is sponsoring an Open Source OCR project.

Alfresco Blog

Someone hipped me to this pretty cool post by Alfresco co-founder John Newton, pertaining to Dave DeWalt's departure from EMC. Newton is a former Documentum developer -based in the U.K., who founded Alfresco a couple years ago. Alfresco is an open source ECM entrent.

U.K. imaging acquisition

Version One, one of the leaders in the imaging software market in the U.K. has been acquired by what looks like a large accounting/ERP software firm.

Xerox Global Imaging

Xerox has become the latest digital copier vendor to make an acquisiton to beef up its direct sales efforts. Yesterday, Xerox announced plans to acquire Global Imaging Systems for $1 billion. Global Imaging is a dealer roll-up founded in the 1990s by former Danka and Alco executive Thomas Johnson. It reportedly has a current run rate of around $1.5 billion. Curiously, it does not currently carry Xerox products. You might say Xerox is buying some serious market share with this acquisition.

Xerox competititors like Toshiba and Sharp have also been rolling up dealerships recently, and Ricoh recently announced a major re-org of its sales channels. It's our theory that as copier vendors are forced into solutions sales, they realize they need more control over their salespeople and buying dealers are one way to do this.

Oh yes, and we had a recent exchange on the blog about "the Great American Copier company," in which I proposed Global Imaging as a candidate and someone else suggested Xerox could make a comeback. Seems like this deal could create the best of both worlds - perhaps.

Ralph

TIS-J&B Team Up

Israel-based forms processing specialist Top Image Systems has signed on a J&B Software as a U.S. reseller. J&B is one of the largest software vendors in the remittance processing space. After a couple of earlier tries, TIS has been biding its time before making another run at the U.S. market. J&B seems like a solid partner, and we hope this deal works out for both of them. We still expect another bigger move by TIS this year as the company strives to achieve its goal of $30 million in revenue in 2007, after hitting its $20 million goal last year.

Document Fraud Prevention

This is an interesting story about document fraud protection technology - basically used to prevent people from reproducing documents that shouldn't be reproduced.

Lason

Couple interesting things related to the Lason deal:
1. We reported in July 2004 that investment firm Charterhouse Goup bought Lason, a $140 million company for something like $30 million and the assumption of some senior indebtedness. According to the HOV Services press release, it paid $148 million for the company. On the surface that seems like a nice deal for Charterhouse. Maybe that's why these guys are going private.
2. Also, former Lason President John Messigner was sentenced to a year in jail and ordered to pay $20 million in restitution for his part in the finacial scam that artificially ran up Lason's stock price in the late 1990s.