HP MFP Announcement

A couple days ago, HP came out with what one of its pre-sales support guys told me was its biggest MFP announcement ever. Now, there is quite a bit there, including four new MFP devices with very low prices. HP is an intriguing combatent in the digital copier market. While, the other top players are all married to dealer channels, HP goes through VARs or direct sales. As a result, HP's established relationships are with IT people, rather than the purchasing agents, that dealers often work with.

HP is trying to sell its MFPs like it sells its successful printer line - not lease it, like dealers do. And as copiers become more the realm of IT, HP would seem to be in prime position to make some real noise. Only problem is, I'm not sure how great their MFP hardware is. That said, HP has definitely upgraded its stand-alone scanners in the past year, and they've always had fairly good printers, so why shouldn't they have good MFPs? You might say it's because the UI's suck (maybe they don't, I'm just postulating here...) Still, HP has a partnership wtih eCopy, the king of UI, and they also partner with other software vendors like NSi, Omtool, and, and now even Kofax. This should also be able to help steer them in the right direction, at least. Take note, HP is moving rapidly into the digital copier market, and expect their traction to accelerate in the next couple years.

Ralph

Shredding

So, what's exactly the relationship between document imaging and document shredding - aside from the fact that some really bad scanners can accomplish both.

Acrobat 8

Here's an interesting post that discusses the latest release of Adobe's popular Acrobat softawre. It seems to say that Adobe has done such a great job with previous version of Acrobat, and with promoting PDF as a de facto standard, that its new technology in this area is pretty blase. Kind of an interesting concept and one that plays right along with Nuance's strategy behind its PDF Converter (the Avis of PDF) product.

Ralph

German Patent Office

IBM has landed a contract to install a document management and workflow system at the German Patent Office. From this article, it seems like they weren't using any form of electronic document system before, but I find that hard to beleive. I think the conversion of patent documents to digital images was one of the first biggest projects undertaken in the U.S. Anyways, from what I can tell the U.S. Patent Office is trying to upgrade it's digital imaging system. I think I'll try and track down some details.

Ralph

Xerox expands service bureaus

Lot of document imaging-centric news coming out of Xerox. Guess there having a big press event in New York where they're announcing all this.

TIS Invoice Win

Top Image Systems announces another impressive invoice processing win in Europe.

Patriot Act

In this industry, we love to talk about how compliance drives buisness. After years of talk, we definitely saw a lot of this in regards to meeting HIPAA requirements. The Patriot Act has been another buzzword related to compliance. And while we've haven't seen a lot of traction direclty related to it to date, this joint solution by FileNet and BearingPoint seems like it should score some wins.

Xerox AOL

Intersting story that just moved about Xerox Global Services landing a big document imaging installation contract with AOL. I'm interested to know what kind of hardware and sofware will be used to fill the bill. May do a follow-up for the newsletter.

Desktop Scanner Reviews

Here's an interesting review of the ScanSnap as well as the NeatReceipts package. It's kind of fun to read, but sorely lacking in some details. Maybe the writer ran into word count restraints.

Visioneer

So, we're assuming most of you have heard the news out of Pleasanton, that there has been a major personnel shakeup at Visioneer. Yes, Don McMahan, who was hired last year to lead Visioneer's transition into the document-centric, business scanning market is out. McMahan, who helped architect a successful VAR program at Fujitsu Computer Products of America (FCPA) in the late 1990s and early 2000s, joined Visioneer shortly after leaving FCPA early last year. It seemed like a solid fit, as Visioneer was targeting the fast-growing workgroup scanning segment, where FCPA had traditionally dominated. McMahan and right-hand man Rusty James, who also came to Visioneer from FCPA, worked quickly, boasting of several hundred VAR signees in their first year on board. Visioneer also watched its market share numbers rise solidly in 2005-presumably with help from its recently fortified channel, as VARs have historically been the key to selling lower-priced document scanners. However, last Friday, we learned that McMahan and James had both resigned from Visioneer and that possibly five other employees left with them. As recently as May's AIIM show, McMahan seemed strongly entrenched, as he accepted the appointment as Chairman of AIIM's board - a position which we presume he is retaining.

McMahan's departure from Visioneer caught many people off guard, as did his departure from FCPA 18 months previous. We never have received a definitive story as to why he departed FCPA. Visioneer CEO Murray Dennis has promised to talk to us next week, when he names McMahan's replacement. Of course, this is assuming the company hasn't been sold to OEM partner Xerox, and McMahan's and his marketing staff were deemed extraneous to the Xerox business model. As always, we'll keep you posted.

Ralph

FileNet IBM View

I think I expressed my opinions on the FileNet/IBM deal fairly clearly in the latest edition of DIR. This guy does a nice job summing up some of the stuff that was expressed in the conference call. He basically says, it's about the workflow and processes that FileNet specializes in, which IBM is adding to its core competency. That, of course, and the customer base.

Ralph

More Election problems

I came across this story while vacationing in Ohio last week. (Yes, I'm from Western PA, so sometimes we vacation in Ohio.) But anyways, it has always struck me as odd that we have all this great forms processing, data capture technology out there, but we still can't get our electoral processes right.

Ralph

Why'd IBM Do It?

We explore this question at length in this week's issue of DIR, coming soon. We will tell you that the deal, to us in the ECM know at least (wink, wink, nod, nod) is more complex than Big Blue just wanting to increase its software business, as many pundits, such as this one, are suggesting. After all, only something like 40% of FileNet's revenue is from software. The rest is from services. Then again, IBM knows a little about services as well. So, why'd they really do it? Well, you're going to have to get DIR to find out. (Unless, of course, you think you know, than please share.) Comments below.

IKON-Adobe e-forms

Thought is was kind of interesting that copier mega-dealer IKON has signed up Adobe as a premier partner for its e-forms solution. E-forms, of course, elminate paper, which has historically been the lifeblood of IKON's business. Kudos for IKON for having the vision to realize that it's about the processes, not the paper, and fully embracing electronic doucment management technologies.

Census Technology

Intereting article on the improved data collection methods being used for the 2010 U.S. Census.

More on XPS

Don Fluckinger of the PDFZone does good work. Here's his latest on XPS and the effect it will have on the PDF market.

North Carolina Unhappy with ACS

Bad news for ACS - the State of North Carolina is unhapply with its efforts at setting up a system for processing Medicaid claims. At least I think it's a claims processing system - they call it a "billing system."

Ralph

Aurde, Inc.

Last month, we ran a brief in DIR discussing some of the ties that document conversion specialist Audre, Inc. had with convicted former California Congressman Duke Cunningham. This Vanity Fair article gets into it in more detail. Wow, it seems Duke's road to ruin began with quesionable conversion deals with Audre and later a company called ADCS. Check it out for yourself.

Ralph

Hummingbird-Open Text

I guess we should have seen this coming after Symphony's relatively modest offer to acquire Hummingbird a few weeks back. But Open Text appears to be after their Canadian counterpart again. If you remember, back in the day, the late-1990s, Open Text tried a hostile takeover of PC Docs, whose management ran away from them like its hair was on fire. PC Docs instead accepted from Hummingbird, which was not a direct competitor, like Open Text was. I seem to remember that maybe PC Docs executives felt they'd have a better chance of staying on board if they took Hummingbird's offer over Open Text's. Open Text, of course, then upped their offer and made one last gasp at acquiring PC Docs. Things got kind of nasty before PC Docs finally went to Hummingbird - and PC Docs management team ended up mostly being shown the door anyhow. Well, seven years later, guess what, Open Text is trying another guerilla takeover of PC Docs - this time bidding on the entire Hummingbird entity. Symphony is just a holidng company, so the Open Text acquisition probebly makes more sense. However, Open Text has offered Hummingbird shareholders a dollar more per share, or a 4% premium over the Symphony price, so it might not be worth it for Hummingbird to change suiters at this juncture. If Open Text gets offers somewhere in the 10% range, look for this deal to be a slam dunk.

Ralph

LizardTech Re-org

This is an odd story about LizardTech that recently came across the wire. It seems Carlos Domingo, who had been pretty much running the show in the U.S. has stepped upstairs to the position of chairman and is moving back to his home country of Spain. Didn't see LizardTech at AIIM this past year, after visiting with them the past couple years at the event. It seemed like things might have been going better after they won the New Yorker archive project. As a market for their mixed raster content DjVu format seemed finally to be developing. Hopefully this will continue under the new management. Of course improvements in PDF have someone marginlized the company's fringe file format.

Ralph